Market Analysis --- I --- Operations --- I--- Reporting --- I --- Training --- I --- Maintenance
Corporate Objective
   
Cambridge Management Services, Inc., is a progressive full service property management company which provides cost effective property and asset management of multifamily dwellings. Cambridge manages over 3,500 units in Florida, New York, Rhode Island, and Minnesota and has been in business for more than 18 years.
Our objective is to protect and maximize real estate and asset value through superior service and commitment to our clients. Our philosophy is to uphold the occupancy, control of expenses, build resident relations, and strive to foster a strong sense of team work and community.
As a fee manager, CMSI easily accommodates a broad spectrum of real estate management needs, including conventional apartments, senior apartments, affordable housing programs, Section 42, conversion management, reposition and rehabilitation management, and receiverships. From lease-up to stabilized properties, from mid-rises to traditional garden style developments, we possess the character and experience to complete the job with accuracy.
Services
  
Each assignment requires a strategic market-driven perspective. Our team implements a comprehensive set of services, due diligence, analyses and reporting for each property under management. Backed by state-of-the art information and communication systems, Cambridge Management Services, Inc. provides the needed support and resources required to maximize the potential of each real estate investment to properly serve the strategic investor. Among the services provided by management are the following:
  
Market Analysis
Weekly market analysis of properties and their position in the market relative to competition consist of:
Leasing Plan and Marketing Plan
Primary Competition and Pricing Surveys
Resident Services
Identifying Prospective Residents
Media Campaigns
Follow-up and Tracking
Novel Sales Techniques
Operations
  
An efficient computerized operating system controls operating costs while not compromising quality. It provides real time information and enhances management response for both day-to-day management and accounting purposes.
A one-week course is designed to instruct Manager’s and Assistant Manager’s who are involved with the operations of the computerized OneSite System. One of the relevant features of the Budget Control report on OneSite is designed to control the budget by revealing expended funds to date vs. the available Budget and process invoices for payment.
 
A comprehensive analysis of the budget and understanding of the generated financial statements are presented to the on-site team in order to achieve the financial goals of the owner.
 
       
   
 
 
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Reporting
  
Comprehensive financial reporting to owner’s, asset managers, other external advisors, banks and government units or agencies are provided in a timely and accurate manner. Our on-site staff provides regular weekly occupancy, financial, and marketing plans that are sent to the owners and corporate; and monthly reporting systems which consist of:
 
- Balance Sheet
- Income and Expense Statement vs. Budget
- Variance Analysis
- 12 month Income and Expense spreadsheet
- Detailed General Ledger
- Month-to-Date check register and deposit summary
- Summary of rent and fees collected
- Aged Accounts Payable and Receivable detail
- Trial Balance
- Bank Statement Reconciliation
     
Cambridge Management Services, Inc. reporting reflects property operations in ways that communicate accurately and thoroughly to a wide variety of clients. We make certain from the onset that we completely understand the current objectives of each client. Some owners seek to maximize cash flow in the short run while others will use cash flow to reposition a property for future appreciation. Our talented team has the experience in doing just that. Our objective is to enhance our clients investments and create quality living and working environments for our communities.
 
 
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Training
  
 
Cambridge Management Services, Inc., empowers our employees through in-house training at Cambridge MSI University and a host of classes that our associates need to stay on the cutting edge. We provide opportunities and a positive work environment to realize our goals; customer satisfaction.
  
 
All property level employees attend classes on Fair Housing Laws, Sales and Marketing, Business Operations, Financial Analysis (Developing, Implementing and Controlling the Property Budget), OneSite Systems, Mold Awareness, 13 SEER HVAC, or Maintenance; where applicable, within 90 days of employment.
 
Throughout the year additional training sessions are held that involve policy and procedure updates, Fair Housing Laws, sales and marketing, maintenance and security/safety tips seminars, and sexual harassment and discrimination. Additional outside seminars provided by the local Apartment Association, SAHMA, and the NAA are also recommended to enhance knowledge and performance.
 
Performance motivated programs for employees.
Qualified, experienced property management and maintenance personnel staff each property and performance is measured on a weekly and monthly basis. A representative from the corporate office and the Regional Manager’ s visit the property regularly in order to review its performance and physical condition with the on-site manager.
 
Reviews are based on the physical, financial, file management audit aspects of the community that attribute to bonus incentives for the on-site staff.
 
Employees are encouraged to attend outside seminars for purposes of obtaining sales license or brokers licenses, IREM, CPM, CAM, CAMT or personal development which directly benefit the employee and the individual property.

 

 
Maintenance  
 
Staffed with an outstanding maintenance department, we are able to provide bulk pricing on supplies, offer rehabilitation management services, complete annual maintenance inspections, and oversee an extensive preventive maintenance program. Controlling expenses is an integral part of our relationship with our clients.
Also, Cambridge has in-house ITC specialists certified in thermography by FLIP Systems, Inc., Boston, MA. The infrared imaging technique is a powerful means of monitoring and diagnosing the conditions of the building envelope. It is an efficient, nondestructive method of locating building defects and moisture in both the interior and exteriors of structures.
 
 
 
Our Director of Maintenance utilizes the Earned Value Management (EVM) technique in the rehabilitation and conversion endeavors of our client's real estate portfolio.
 
 

The Basic Concepts of EVM:
EVM is a project management system that combines schedule performance and cost performance to answer the question: What did we get for the money we spent?
All project steps earn value as work is completed. The earned value can then be compared to actual costs and planned costs to determine project performance and predict future performance trends.
 
 
© Copyright 2010, All Rights Reserved ® Cambridge Management Services - A LeCesse Development Company Office 407-645-5575 Fax 407-645-5975 650 S. Northlake Blvd. Suite 450 Altamonte Springs, Florida 32701 Professionally Managed By Cambridge Management Services, Inc.
Associates of ®™The Florida Housing Finance Corporation. (FHFC) I Associates of ®™The Department of Housing and Urban Development. (HUD)
 
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